- High Performance - The Hair Steamer Cap is a flame-retardant electronic temperature control heating cap, our unique deep conditioning heated cap offers easy and stylish way to achieve the results of a salon quality conditioning treatment at home. You can feel good about the way you look while conditioning your hair, and dramatically improve results of your hair treatment
- Upgarde Design -Equipped with longer and wider size, our steam cap for deep conditioning is much more suitable for thick and curly natural hair. High quality durable plastic lining, double layer for a balanced temperature, for a long time, the cord strap could easily adapt to your head size, easy to clean
- High Temperature Cut Protection - Our deep conditioning heat cap has 2 temperature control modes to choose from. 15-20 minutes for optimal use, When the temperature reaches 65 °C, the plug stops automatically and stops heating, the temperature drops to 45, it will heat again to continue working, which offer the maximum comfort and safety for you
Shipping & Tracking
1. For Shipping Information:
RAFOW has overseas warehouses worldwide. RAFOW will prioritize local warehouse shipments based on your purchase address and warehouse inventory. If there is no inventory in the local warehouse, we will arrange to ship near the warehouse or ship directly from our factory warehouse. RAFOW will continue to improve our logistics timeliness and logistics experience.
RAFOW offers Free Discreet Packaging and Free Shipping on all orders. After successfully placing an order, our representatives will get in touch with you to provide shipping details and order status within 48 hours.
2. For Shipping Method:
RAFOW offers the following logistics methods. E.g. DHL, FedEx, UPS, EMS, and EUB, etc.
3. Delivery Time:
RAFOW currently can ship to international destinations due to our powerful distribution network. We are shipping to USA，Europe, North Central, and South America, Australia and major countries throughout Asia.
①. Countries can be delivered within 7-16 days include:
United States, Germany, France, Italy, Spain, Japan, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Canada, Israel, Saudi Arabia, Russia, Ukraine, Australia, Brazil, Hong Kong, Korea, Singapore, Malaysia, Ireland, New Zealand, Turkey, Mexico.
②.The rest of the countries need to be delivered in 10-16 days.
4. For Tracking Information:
Please well noted that RAFOW will send the shipment information and tracking number by email once the shipment information updated.
①. I Can't Find The Notification Email. What Should I do?
If you can't find the email in your inbox, please try checking your spam folder. And please put our service email into your email list in case your email box is blocked and bounced or rejected to our email notification.
RAFOW Shipment Notification Email Address: service@rafow.com
Email notification tracked services successfully deliver in one or two days for all orders. Sometimes you may have to wait an extra day for your package to arrive.
②. How Do I Find My Order Number or Tracking Number?
The order number and tracking number for your order is shown in the email RAFOW sent you when we dispatched your order. Or you can log in "My Account" to find your order information.
③. How Do I Track My Order? Where Is My Order Now? Is My Parcel Shipped?
Please well noted that you have 3 options to find the tracking information.
Option: 1
Please click below bottom login to your account and view historical orders and click the track button to order history page. Please enter your Tracking Number for the shipment tracking information. And you can check your order history and order details also.
#My Account#
Option: 2
Please click below button for the shipment tracking information. Please enter your Tracking Number or Order Number for the tracking information.
#Track Order Status#
Option: 3
Please click below button for tracking information. Please enter your Tracking Number for the shipment tracking information.
*Note:
Affected by Covid-19, there will be some delay on the delivery.
1. Q: How can I track the status of my online order?
A: Customers will be updated the tracking No. and courier service within 12 hours after placing the order on rafow.com
B: If you cannot track your package, you can directly contact service@rafow.com
2. Q: What kind of packaging does my order come in?
A: All products at rafow.com are shipped in a unified plastic package with only your name, address, and telephone number and the tracking number on the mailing label.
3. Q: Is all my private information secure?
A: Of course, yes! At Rafow, we are committed to our customers' privacy and have made this a high priority. We adopt the discreet packaging and shipping to safeguard your private information. We ship every item we sell in plain packaging bag with your contact information and a nondescript return address. Also, no catalogs will be mailed to your home. Delivery man and your neighbors will never know what it is. We can absolutely make sure all your personal data remains 100% secure at our website and you can feel safe knowing we also do not hold your credit card information on our servers after the purchase.
4. Q: How do I cancel my order?
A: Please contact us at service@rafow.com to help you out. Please notice that your order cannot be canceled once the packing process has begun/or your order has shipped.
5. Q: How will I know when my order has shipped?
A: You will receive an email notification from RAFOW, including a tracking number. So you can use it to check the progress of your shipment. If you have any additional questions, please call us at service@rafow.com.
6. Q: Does this website support to pay?
A: We Accept Payment through Visa, Master, Discover, American Express Credit/Debit Card, and Paypal. All Payments are secured by Paypal's Buyer Protection.
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